Anonymous wrote:Don't do it. I signed my son up for the camp on June 2. Today (only 2 weeks later), I realized we had a conflict and called to cancel. However, because I didn't cancel before May 15, I got no refund, no partial refund, no camp credit. Nothing. I tried to talk to a supervisor, because I signed up after May 15 -- how could I cancel before May 15? The camp was over a month away (late July). They offer absolutely no assistance. My son hated their basketball camp last summer, but I was going to give it another try -- especially their basketball programs. But after this debacle and insistence that I needed to cancel my registration before I even made it -- we are no longer going there ever.
They had to hire staff and potentially turn other kids away, so I understand not just giving you your money back. If you found another kid to go in your kid's place, would they let you transfer the enrollment? That seems reasonable.