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Travel Discussion
Reply to "Don't fly United"
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[quote=Anonymous]The smearing of the passenger is really pointless. No one cares about his personal issues or past brushes with the law. The point is that no passenger who has paid for a flight should be dragged off the plane and beaten up in the process simply so that the airline can sell more tickets than seats. The reason that this event is receiving such intense attention is that EVERYONE who flies is at some point subject to horrific customer service. Airlines are making record profits simply because most of us feel we have no other choice but to accept unpleasant conditions. I'm very grateful that someone finally said enough.[/quote]
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