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Reply to "Anyone else have a bad experience with Photo Affections?"
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[quote=Anonymous]Hi fellow unhappy Photo Affections customers! I too placed an order and was latter informed I wouldn't receive my cards until after the holidays. I called, lefts comments, emailed, FB messaged, and finally tweeted at Photo Affections. I never got an actual response but yesterday when I hopelessly checked the order status, there was a new paragraph in gray font under the unchanged expected arrival date. It said to call the same customer support line but to press 7 to speak to an agent. This seemed unreal. Actually talk to someone from Photo Affections? No. But I called, talked to an agent who upgraded my order to next day, marked my order as urgent, and I also had the shipping address changed to where we're spending the holidays. I haven't received the order yet, but I hoping. The reason I'm passing this info on is that when I called Photo Affections that last time, 7 was never given as an option. So I wanted to pass along this info in case it was just a squeaky wheel gets the oil kind of situation. And if your going out of town try and change the shipping address to your destination. Maybe we can all dig ourselves out of the mess that is Photo Affections. Call 877-248-8906 and press 7 (its not a real option, just try it). Best of luck photo card enthusiasts! [/quote]
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