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[quote=Anonymous][quote=Anonymous][quote=Anonymous]How do the problem employees manage to be hired in the first place? Are they good at making false first impressions? What about people who are terrible interviewers but make great employees? How can you spot the hidden gems and those who seem (superficially) great fits?[/quote]

Nepotism! :) Some people interview really well but it turns out, are awful in ways you just can't predict. Like the older lady my coworker hired. On paper she was great - solid work history, solid skills, bi-lingual, great first impression. Then she started and the complaints were rolling in - [b]she constantly talked way too loudly,[/b] wasn't a team player, talked way too much without enough substance, [b]drank soda at her desk all day long and spilled it every other day. [/b]

There are certain things that are giveaways of nervousness. I watch body language and sometimes if I think someone has potential but came across poorly we'll bring them back for a second interview. Normally if someone is even the tiniest bit late, I throw out their resume. But when someone just moved to the area three days ago, it's pouring rain, they tripped and fell on the sidewalk and have a bloody knee and show up 20 minutes late ... well sometimes you have to be open to breaking your own rules, you know? (That is a real example that happened to someone who, it turns out, is a great asset.) [/quote]

So you scrutinize your employees based on arbitrary behavioral benchmarks rather than the quality of their work? What other types of complaints do you get? So and so wears green and the manager hates green? Someone goes to the bathroom too often? [/quote]

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