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Reply to "surprise parking bill of $90 from trader joes lot in Bethesda"
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[quote=Anonymous]I also have experienced the "surprise parking ticket" of $58.30. Funny how it is the exact same amount as others who have received the "surprise ticket". Vanguard is demanding ridiculous parking fees and their system is flawed. When I called to discuss the parking notice, despite of giving the the correct notice number over the phone and the system confirming it had the correct notice number, it was matching it to the wrong vehicle. I finally gave up. Fast forward a few weeks later, I called again today and now their system says I did not leave until 6:20pm instead of 2:20pm reflected in the written notice and my bill is now close to $100. Ridiculous! I spoke to one of the businesses today who informed me the first two hours are free once you "register" your car. Ok great, but unfortunately I did not see any notice about doing that. Today, I was finally able to get in touch with a human being at Vanguard over email and I offered to pay what I owed over the 2hrs I would have received free which equates to 30 mins. They are not open to that. I feel like I am being blackmailed here and have not intention on paying more than what I owe for the 30 mins. Needless to say I will not visit these restaurants and stores again. This is the thanks for trying to support your local businesses and restaurants. [/quote]
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