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Reply to "What happened to basic Customer service? Is it gone forever?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]It's hard to deny that people are friendlier in other areas of the US. So many here are downright hostile and act like they hate their job. Rudeness begets rudeness, though. I've witnessed customers acting horribly, too. [/quote] It's the surly, hostile attitude combined with incompetence here that gets me. I'm from NYC originally, I don't really need everyone to kiss my ass and pretend they're just delighted by my presence, but I do expect them to do their job and do it with some baseline level of efficiency. [/quote] +1 I don't care about friendliness but we really need to call out the incompetence. I actually don't think people should have dignity or a living wage if they are literally running the clock to get a paycheck and not doing a minimum of satisfactory work. [/quote]
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