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Reply to "What happened to basic Customer service? Is it gone forever?"
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[quote=Anonymous][quote=Anonymous]Most customer service people are making minimum wage, and they just don’t get paid enough to care. They can get a new job tomorrow somewhere else if they quit the one they have, or are fired. I mean, just spend 10 minutes in line at any pharmacy. It is torture. Every single person in line is having a problem of some sort, and the pharmacist tech usually have very little power to fix it…. Sorry customer, your insurance doesn’t cover what your doctor prescribed. No, the tech can’t just change it to something else, that’s something your doctor has to do. Yelling doesn’t change it. [/quote] They aren't making minimum wage at the pharmacy counter. [/quote]
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