Reply to Do you miss every day ordinary service?

Forum Index » Off-Topic

Reply to "Do you miss every day ordinary service? "

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I’m temporarily living in another country where labor is cheaper. We have all of that still. I am so appreciative of it![/quote]

In reverse, perhaps in the U.S. corporations are just greedy. Corporate greed cut those jobs. [/quote]

This. We don't have nice service because those jobs were cut in the name of efficiency, and supposedly lower prices (that mostly didn't materialize). There are fewer service jobs and they pay worse, which means the people working those jobs now are both lower qualified and more stressed. Don't blame them, blame their employers.

Next step is for you to get fed up with poor service and choose self service (already happening) or AI, even though that's even less service than before. It used to be difficult to find a human customer service rep, now it's difficult to even find an email address and if a series of automated prompts doesn't fix your problem you are SOL. [/quote]

But wait--aren't customers constantly looking for the lowest price?
That's also a factor, and basically the trend is to transfer labor that used to be paid for indirectly to the customer. Simple as that. It really started back in the late 60s when warehouse-style grocery places started to appear. 
It's also the norm for corporate America. You enroll in health insurance and 401k and select other benefits all online. My employer the last 14 years (I just retired) had not had an HR person since 2018, and he only helped onboard new hires. They had not had HR at our location otherwise since 2012.

Of course, you aren't exactly ignored. All those notifications. . . . . [/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics