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[quote=Anonymous][quote=Anonymous][quote=Anonymous]the launch could be funny but some serious cleaning needs to happen from Govt. [/quote]

My father received a letter from Social Security. The first page was printed on both sides and conveyed more than was needed. A second page contained only a signature line and the website.  He worked in the private sector and send feedback on line to SSN suggesting that the signature line could be at the bottom of the other page, thus savings reams of paper.  He also suggested that people be asked on line if they wanted a printed and mailed letter or could just read the message on line.  He received a response from SSN saying that its computers could not be set for another line of type so the extra page was necessary.  It also said that letters had to be mailed.   My 80 year old ex-Big Accounting father made a good point that was [b]easily implemented[/b] and completely ignored.  It's not like saving the cost of an Apache helicopter but he was blown off.

[/quote]

The thing is it’s not easily implemented. I work at a large gov angency and making any sort of tech update is a huge undertaking. Even minor changes to our form templates require multiple levels of approval and then time for IT to update the system (they usually do batch updates and not just one-offs because it takes a long time for the updates to run on everyone’s computers). It’s not just as simple as going in and clicking a button to select a new font for the whole system. Also if you change the font it may fix the signature line on one type of letter but create a new issue on a different type of letter. The overall picture of correspondence is much bigger than your dad’s single letter. And yes it would be nice to move everything online, but a sizeable portion of the American public is tech illiterate.

I think the people claiming it’s so easy to fix these types of things have absolutely no idea the scope of work required to run a large agency.

Should we have better technology? Yes, I’d love that. But every time one administration budgets for some sort of upgrade the next administration comes along and scraps it for something better and so forth.

So your dad is right in identifying there are problems within the government, but it’s not like he came up with some brilliant easy to implement idea that was ignored. [/quote]

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