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Reply to "Situation at Subway - was I wrong?"
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[quote=Anonymous]I understand that the employees had a long shift, had clean up to do, still had to get home, etc. I am sympathetic but a job is a job. If the store says it's open to 8, you should be able to open the door and walk in up til 8. I understand the manager may not care. If the manager does not care, they don't deserve my business or the OPs business or people who think like we do. Bottom line, of course it's a free country and that manager can run their shop according to their desires and the agreements they have with the parent franchise. Of course they are free to go beyond the call of good customer service or exceed that standard. Of course they can tell me to piss of when it's 7:55 and they want to go home. SHOULD they? No. The customer is always right and if the customer wants a sandwich at 7:55 then get in there and fix them a sandwich. [/quote]
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