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Reply to "Situation at Subway - was I wrong?"

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[quote=Anonymous][quote=Anonymous]OP, you did the right thing, and you should write to the manager.  I'm sure the manager won't approve of the ees trying to sneak out a few minutes early.  If the door says 8 PM, you should be able to place your order at 8 PM.  The girls were just being lazy slackers.[/quote]

You didn't bother to read the posts from those of us who actually worked at  Subway stores.  What works for larger chain stores like McDonald's or Burger King, etc does not always work for the small Subway store.  Many times managers of the franchise stores DO encourage their employees to close early if it is not busy.  And despite those who think that "they're buying a sandwich, so they're making money off of me", the profit from one sandwich (especially a vegetarian one) is not that high.  Depending on costs, they're probably only making a dollar or two.  If the staff had already started putting food away, then they'll have to take food out again, then clean up, putting food away and wash all of the cutting surfaces and utensils again. All told, it will be over 15 minutes and for over 15 minutes, they'll get paid for an extra half hour.  At $8/hr (starting wage is minimum, but most people working by themselves on closing shift have been there for a while and had a few raises) that's $4.00.  You'd need to buy 3 sandwiches to make it worthwhile for them to reopen...and just barely.   In this case, my manager always let me decide closing policy as long as it wasn't extreme.  And if you called to complain, my manager would be have been apologetic and polite, but would not have changed anything.
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