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Reply to "Situation at Subway - was I wrong?"

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[quote=Anonymous][quote=Anonymous]OP:  You say you got your answer and that you're open to the possibility you were wrong.  What have you concluded?  Most people seem to think you were wrong even if they think the store should have stayed open.

Here's my view:  You were acting like an entitled jerk.

Why entitled?  Because sandwich shops are not there for your convenience.  You have no right to a sandwich even if it's an hour before the posted closing time.  The store is there to earn a profit.  They are willing to sell you a sandwich if you're willing to buy it, but they can decide to close when it's slow if they choose.  The consequence to them is that they don't get to sell you or anyone else who comes along a sandwich, and may lose you as a future customer, but they don't have to open just because they're normally open at that time and you happen to have planned poorly.

Why a jerk?  Because even if they employees were not acting under their manager's orders, you put your convenience ahead of theirs.  They were halfway closed an locked the door, yet you insisted that they let you in and give you food even though you had an HOUR before your son's training was done.  Undoubtedly you are aware of one or two vegetarian options within 25 minutes' drive that would have gotten you back in time.[/quote]

Well here is where I am at right now.  In that moment I felt absolutley right and that I should be served since it was still within the store hours.  I have since learned that this is a pretty typical store policy and that the girls were most likely doing nothing wrong for closing the store early. So in this case, I was wrong to request they let me in.  However, I will say this.  I never ever raised my voice, talked sternly or gave off angry vibes.  I probably came off as a pathetic pleading desperate person.  Now the other guy that was there with his kids said "c'mon Ive got two hungry kids" in a slightly stern voice - not angry just a little stern sounding.  Actually when he said that is when they let us in.  I wonder if they would have done that if he had not come along.  And I never banged on the door like a maniac.  I knocked.  I realize I said I knocked and banged but I shouldn't have used the word bang because that implies loud and constant knocking.  I knocked like you would knock on someone's door.  When they looked up at me I pointed to my watch to let them know they should still be open.  I wasnt flailing my arms around like a mad woman.  Just wanted to clarify that. For some reason Ive given people the impression that I was very angry and yelling and banging. That was not the case at all.   And I thanked both of the girls for letting me in to order my food.[/quote]

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