Reply to Doctor who died of allergic reaction at Disney Springs

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Anyone following the lawsuit updates? Disney is citing TOS from signing up for Disney + to force arbitration. They’re also claiming they don’t own/operate the restaurant even though it is on Disney property in an area with the name Disney Springs.

Ultimately Disney may be able to win in the court of law on this, but I can’t help but think this is not going to go over well in the court of public opinion. Had they just settled I imagine a lot of people (outside the allergy community) may have forgotten about this incident. But now we are all realizing we’re signing over any rights to sue for anything totally unrelated just by signing up to watch movies.

Also, the average customer is going to expect a restaurant on Disney property to have some sort of oversight by Disney. It seems disingenuous that they’ll put their name on something so it can make them more money S landlord, but then say sorry we’re not responsible.

It reminds me of the little girl who was killed by a pool suction pipe when the cap was negligently not installed following a renovation. The hotel was called a Hilton but Hilton claims they just license out the name and aren’t responsible for the hotel. This creates such a false sense that when you’re eating at a restaurant, staying at a hotel, etc. that certain standards are being met based on the company’s reputation. This seems so unfair to consumers I don’t see how this allowed.[/quote]

I don’t think it’s like the Hilton thing.  Disney springs is basically just a mall.  I don’t expect Disney to be responsible for the stuff Uniqlo sells at the disney spring store or the Starbucks at the disney spring store.  
The arbitration thing with disney plus is a little more weird but is her basis for suing disney that she made the reservation on the disney app?  If her basis for the suit was that she used the app, that makes sense that the TOS would apply.

[/quote]

No, that is not the basis of the claim against Disney at all. See the post above. Disney assured guests that this restaurant was able to accommodate allergies. Nothing to do with how the couple booked the vacation.[/quote]

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