Reply to Can good customer service ever come back?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]You get what you give in this environment. I have had great customer service but I can clearly articulate what I need and treat people with respect and kindness. I have seen people make baristas cry at Starbucks. There is no need to do this. People are incredibly entitled in this area.[/quote]

I was going to type something similar to this.

I usually get great customer service. I’m kind and respectful. I’ve apologized for the behavior of other customers on several occasions because I’m sickened by how some people treat employees.

If you’re kind, it tends to come back to you. [/quote]

Completely agree. Come in with kindness, empathy, a sense of humor, and humanity - and the service person will give it right back.

If you're always getting bad service, look at yourself and the common denominator. And maybe try working in a service position yourself for a while. My guess is most of the people complaining haven't worked in service ever, or for a very long while, and they've lost their ability to connect with someone in a service position. [/quote]

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