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Reply to "I hate Libby "
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[quote=Anonymous][quote=Anonymous]I like Libby. It took a little time to get used to it but now I prefer it to overdrive. Each new app takes time to get used to. If it is a copy or a remake of an old one, what the point. Keep an open mind when trying something new. New features aren’t always intuitive if you expect it to work like an old one. [/quote] I'm a Libby hater. I also work in IT. For me, and it seems for many others, it's not a question of 'getting used to' Libby. It's that the Overdrive user experience is better than Libby and some valued Overdrive features are not available in Libby. That's a development failure - especially for those of us who have accounts with multiple library systems. It seems when Libby was developed, the expectation was that users would only have privileges for one library system - a HUGE requirements failure. One of the things I dislike the most, in addition to not being able to Recommend books, is that on the web app (accessing it via my work laptop), I cannot log into the web version of Libby and have all my libraries appear. I can only long into a specific library's Libby version. I can't download the Libby app onto my work laptop. This is different than using the mobile app which allows me to see all my libraries. I don't like being able to see, at a glance, which library systems have the book I'm looking for. The steps/interface to check other systems and to then Hold the book are like something from the last millenia. It's a failure. It's like they're moving people to the previous tool rather than a new, improved, better tool. Some grad student ought to do a case study on it. [/quote]
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