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Reply to "Doctor was 45 minutes late after appointment time"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]My 8 week old had a well check and the ped was running 90 minutes behind for a 10:30am appointment. [b]How does that happen?[/b] When we finally saw her she spent 6 minutes with us and we were on our way. She was even charting during our appointment. I asked several times how much longer but it was always 10 more minutes. I hate having such a tiny baby there for so long with the number of sick kids. [/quote] It happens when one of their patients winds up getting admitted to the hospital that morning and they have to go check on them, when they get stuck on the phone with an insurance company that's trying to deny coverage for a procedure the dr is sure the patient needs, when the parent of a patient waits until the dr is walking out to say "Hey is this huge lump a problem? Oh and I know you're not seeing my other kid right now but he has a rash that's been spreading steadily since last night and now is saying he can't breathe - is that a problem?" And then he has a patient puke on him and he has to change all his clothes. And then he's human and needs to take five minutes to eat breakfast because he hasn't eaten yet that morning and is starting to feel lightheaded. That's how that happens.[/quote] The thing is... you KNOW all of that will happen. Probably multiple times per week. It should be accounted for in the schedule - yes even if it means on the rare unicorn of a day when none of that happens, you may have been able to see an extra patient or two. You can't plan for a perfect day, and then be shocked when the schedule goes to hell because of things that will almost certainly go wrong. And yes, I know it's not the doctors who make the schedules in most practices - my ire is at the health care system overall.[/quote] But when there is a shortage of pediatric specialists in almost every discipline, and people are waiting a long time for appointments as is, changing their schedules so that they see fewer patients and people have even longer wait times, isn't the answer. I would rather wait an hour in an exam room, which I've done, than wait 3 or 4 months for an appointment when my kid is in pain. [/quote]
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