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[quote=Anonymous]OP back with the final update. The host slow walked the cancel for a few hours - during which he kept telling me it’s his house so he expects we can talk, he’s going to insist, etc. Super pushy. I complained thru chat ( ironically I had to have a phone call with their customer service! 😆). The agent was helpful, reviewed the conversation and agreed the host was out of line. He said some hosts just feel better with a call but it’s their guidance not to. He said that given how the host communicated with me, being so persistent and aggressive about the call including three messages on Father’s Day and 6 since then about a call including after I politely stated my preference to communicate within the app, that they would flag his account. He can still rent but if he gets more flags they’ll suspend him. I wish they would actively reach out to tell him not to do that. They are refunding me and they canceled the reservation. There aren’t more options that will work for the weekend, so we are in fact now booked in a hotel, which is a far less desirable option.

I’m glad for this thread because it also gave perspective on the experiences of Black People who deal with this sh8t all the time. [/quote]

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