Reply to NYTs Etiquette - "I Refused to Switch Seats on a Plane. Twice. Was I Wrong?"

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[quote=Anonymous][quote=Anonymous][quote]I remember when my oldest was a baby, I bought TWO seats, specifically so I could use one for his carseat. The flight was oversold, and the airline attendant brought on a standby person and expected me to give him my second seat, where my baby was. I pulled out both tickets, told her I had PAID for those seats, and I wasn't giving them up. She loudly said, "Well, I guess she's not going to help us out today," and escorted the standby passenger off the plane. She then proceeded to ignore me for the rest of the flight, asking everyone around me what they'd like to drink, etc. - but not me. I couldn't believe how arrogant she was, and I wrote an email to United afterwards.

If you pay for your seat(s), you should not be expected to move for someone else's convenience.[/quote]

Yes, this sounds like my experiences on united. Awful! [/quote]

I have had the worst experiences on United.  I was once traveling back from London with my daughter who was about 20 months at the time, which I had done several times before. She was still young enough to be a lap child but I paid for a seat because it's too cramped to have a child on your left for that long.  Even though I'd done this before without issue, on this particular flight, the flight attendant refused to give my child a meal.  He said had to make sure he had enough meals for all the adults first. I was livid and said, but we paid for a seat for her so she should get a meal, but that apparently didn't matter.  He brought me a pouch of applesauce instead. A 20 month old eats real food! Luckily, I had brought a few snacks, but that is a long time to be trapped on a plane and denied food. I complained to several of the other flight attendants and finally after I had given her my meal and he had fed all the other passengers, he finally brought her a meal because there were some "leftovers."  [/quote]

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