Reply to Do your local deli people get annoyed when you ask for shaved meats?

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Reply to "Do your local deli people get annoyed when you ask for shaved meats?"

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]
Wow, people on this thread are unbelievable. For those of you who say it's "their job" try working a minimum wage job, likely struggling to make ends meet, possibly not having regular shifts or good benefits, and then dealing with oblivious customers. For all of you saying service with a smile, let's talk after you've worked at the deli counter for a month and have been thinly slicing meat. I guarantee you'll be singing a different tune.

If we lived in a country with universal health care and a livable wage, the deli counter people would be in a better mood. People are crabbier when their life is more stressful which it is when you don't have a lot of money. Also, have you been to other countries? Americans expectations around customer service are bonkers. A French or Israeli person would roll their eyes, ignore you and go back to chatting with their coworker. [/quote]

It is there job.  I’ll say it again, it is their job.  Minimum wage workers or however much they make know what the job is and how much they make when they apply.  If they think $10 or $15 or whatever dollars an hour isn’t enough money to shave meat, then they can quit.  Making $10 an hour doesn’t mean you should literally have to do nothing at “work.”  I really don’t get when people say, “but they only make x.”  No one is asking them to anything above and beyond what their JOB is, so what is the problem [/quote]

Their job is slicing the deli meat. If the customer got their meat, the counter person did their job. And, yes, people expecting cheerfulness or whatever along with their shaved meat are expecting something over and above their job.  It’s great that some markets provide more security and support for their employees, which is almost certainly correlated with more positive attitudes.  But the job is slicing the meat.

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