Reply to Would you reimburse an employee who fell for a phishing scam?

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[quote=Anonymous][quote=Anonymous]This is the OP.  A few answers:

--We are a small company, fewer than 50 employees.  We do not have an "IT department."  We have one person who has been working round the clock trying to fix our filters once we noticed this starting a few weeks ago.

--We sent high priority emails to all staff to put them on alert for this exact type of scam.

--The emloyee's age isn't really relevant but they are younger than 40.

--The email was not spoofed.  It came from a Gmail account with the CEO's name attached.

Also, I'll just note that when I put the same question out to a forum of HR professionals and almost all of them say they would not reimburse the employee.[/quote]

That is because they know what they are talking about, while most people responding here are employees and thus are taking on the employee's "I hope someone bails me out for my stupidity" point of view. The company is not at fault. The phisher could have used any name. The CEO is as much a victim here as the employee, except the employee violated your express policy. Whether or not the employee is disciplined for this breach (because now your company is a live target) depends on how good the phisher was and how reasonable you think falling for it was.[/quote]

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