Reply to United forces woman to put puppy in overhead bid, where it dies during flight

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[quote=Anonymous][quote=Anonymous]

I think it's plausible the FA didn't know it was a dog because I suspect FAs routinely deal with people who protest having their bags put overhead, gate checked, etc., because there's something special about them that means they shouldn't have to follow the rules, and over time some of them may come to simply tune out the protests and focus on getting the plane ready to do go. This isn't okay because there may occasionally be someone with a truly legitimate concern, but I can absolutely see where the daughter might have been saying it's a dog, the FA isn't paying attention to her because she's a kid and there are two other passengers asking her for things at the same time plus whatever task brought her through there to begin with. This would be compounded by the fact that mom apparently doesn't speak much English and the daughter was speaking for her, so when the FA didn't hear the adult object, she assumed it was fine and moved on. So yeah, small lapses to address, but not some malicious action on the part of the FA.[/quote]

According to the accounts from others on the plane, multiple passengers told the FA a dog was in there when the FA tried to put it up in the bin.[/quote]

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