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Reply to "I just complained about a grocery store employee who was rude to me"
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[quote=Anonymous]I worked in retail for years. Always was kind and nice to customers. In fact I was known among our store as the one who would gladly take on the difficult, mean customers because I could win them over. My secret? I was just nice to them and didn't get exasperated like everyone else. It's not hard. And if you can't do it- don't do customer service jobs. Work in the back. [/quote]
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