Reply to I just complained about a grocery store employee who was rude to me

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[quote=Anonymous][quote=Anonymous]OP here:

I didn't expect this to blow up and just went to bed last night after posting.

Anyway, here's what happened:

I was in the self checkout section, of my fairly large neighborhood grocery.  There are two people manning the self checkout.  I couldn't find anyone, and was searching for a while, before I finally found a woman, who seemed to know that I was approaching (body language) but didn't look up or acknowledge me.  Finally I got close enough and said- Excuse me, I just need you to verify my age (to buy wine).

She looked up at me, then looked away dismissively and said "You're not in my section."

I was thinking, "What the hell?" but another checkout worker had come up, so I moved over to her and told her what i needed to do.  Then, because I just had a feeling about how I had been treated, I asked her whether she was able to do all the sections of the self checkout, and she said she was.  I asked if all the workers were able to and she said yes- she seemed kind of confused as to why I was even asking such a silly question.

It was such unneccessary rudeness and hostility for no reason.

At the end both workers were next to each other and I think the nice worker could tell I looked kind of annoyed, and she said to me, "Was everything okay?"  so I asked her, "How do I go about giving customer service feedback?"  And she directed me to the website.  The whole time rude cashier lady was standing behind her, literally staring me down.

I don't think someone like that should be working with customers.  I truly doubt I'm the first one she treated that way as the hostility came out of nowhere[/quote]

If you said exactly as quoted to her, it's sounds more like a command than a polite request. May have been more to the interaction but if not, I can see that she might bristle.[/quote]

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