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Reply to "I just complained about a grocery store employee who was rude to me"
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[quote=Anonymous][quote=Anonymous]I mystery shop so I take a shitload of bad customer service with a smile and write my report. However, when it isn't a shop, I happily will both complain and give positive feedback. Personally, [b]I can tell the difference in stores that get mystery shopped and those that aren't. [/quote][/b] This is very interesting to me. Do the store employees know that there is always a chance a mystery shopper is there? Where have you shopped? [/quote]
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