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Infertility Support and Discussion
Reply to "Shady Grove - what were they thinking"
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[quote=Anonymous] FYI This came to my email today Dear Patients, Earlier this week we learned that our communications team made a serious and unfortunate mistake by sending a Mother's Day email to our current patients. This note was intended for patients who have already conceived and graduated from the practice. As you can understand, within this context, the message was very insensitive and hurtful to many. We want to personally extend our deepest apologies and assure you that we would never intentionally send a note like this to our patients struggling to conceive. Our goal is, as always, to provide the highest quality medical care in an environment that is supportive, caring, and respectful of the intensely personal nature of infertility. While it can't be undone, it is our hope you can forgive us for any pain we may inadvertently have caused though this action. Yours sincerely, The Physicians of Shady Grove Fertility [/quote]
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