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[quote=Anonymous]Our 5yo is currently in a "private" class for a preschool in Reston.  I have not been impressed at all with the customer service/professionalism OR the content/age appropriateness of the class itself.  The coach (sorry, I don't know his name - I have not been at all the classes and am attending to my 1-year-old when I am there) was late at least twice and didn't show up at all this past Saturday.  I have tried to call the office twice and gotten voice mail.  After reading this thread, I am not hopeful for any kind of refund or even apology, but I still want to register my complaint.  Aside from tardiness/absence, the coaches (there is also a younger group at the same time) do not relate well to the age group - for example, they'll say "get a partner and line up across from each other to kick" which results in mass chaos.  Last week my child was excited to play a game as was promised by the coach - who then no-showed.  I can see why they have an F rating.  Too bad I didn't google this before signing up.[/quote]

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