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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Has Duke acknowledged the mistake where they sent congratulatory messages to deferred and rejected applicants upon opening notifications? Or are they just pretending that screw up never happened?[/quote]

PP here.  They sent a follow-up email apologizing for the mistake, but [b]otherwise they are pretending it didn't happen[/b].  They apparently sent the congratulatory message to everyone - including all deferred and all rejected candidates - so they clearly can't "fix" the mistake by letting the disappointed kids in. [/quote]

What else do you suggest they do? The kids all got the intended admit/defer/deny letters. No one got an acceptance letter that was then rescinded.

The mistake involved the initial graphic that said congratulations with confetti that then disappeared and revealed the actual letter. Crappy mistake!!!!! My DC was not happy about it.

But again, the admissions letters were accurate as intended, and within an hour, Duke sent a clearly written email explaining what happened (confetti/coratulations graphic accidentally went out to everyone) and confirming that the letters/decisions themselves were accurate.

What exactly are you suggesting they do in addition? [/quote]
How about not make this type of mistake? Do they not understand how stressful this is for applicants? [/quote]

LOL. Yes, it definitely sucked. My DC was deferred and reading the deferral letter after the initial confetti/congrats graphic definitely caused them an extra jolt of unnecessary stress. (Emotional whiplash, anyone?!)

I'm sure Duke will do their best to get this right next time. And, if they haven't already, other schools will put this on their checklist of things to test before the emails go out.

My question was referring to the comment above. Duke quickly sent out an email with a straightforward explanation and apology. The PP said that after that Duke pretended "it didn't happen".

I don't understand what that means. Did they somehow deny it in the press or elsewhere? I'm genuinely curious what else people think Duke should have done after the explanatory/apologetic email? [/quote]

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