Reply to Private sector people - do people at your co send emails during off hours? A number of the business clients I serve do

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]The fundamental issue is probably that OP has company does have a thing called urgent emails. He is expected to respond to those at all hours.

They should transition to a modern technology like teams or texting and leave the asynchronous email for non-urgent matters, since it has a much higher volume[/quote]

But is he actually expected to respond? It doesn't sound like he's having trouble differentiating between what's urgent and what isn't. And if he is, that's a lot easier to solve than getting people to stop sending emails when they want to.[/quote]

Op here, fwiw I'm a woman and fairly senior at my co. I suspect a lot of the people answering don't appreciate that I work in a very heavy tech world (so no, it's not that I don't know how to use email or understand it can be sent whenever, and of course we use Teams and dozens of other technologies for efficiencies, both front end and back end) and that as a senior person, there is no way I would ever set a 'do not disturb' on my email other than if I was legitimately out of the country on a personal vacation (and even then, I would monitor). It would be embarrassing to set a DND; it is just not done at any level above admin. I do work across other time zones, so yes, if I get an email from someone in LA or in Europe, of course I know we are on different times, and those are not really what I'm complaining about. It is that these *local* tech people often send emails outside of work time, and too often for little stuff. But of course I don't always know it's little (and very often, I haven't thought about whatever it is there asking about in days) so I have to spend time thinking about it, or trying to find out some background. That's the primary issue. Our HR has reminded people not to do this (also because for admin staff, they might then be entitled to overtime) but some of these guys insist, and again, these are sophisticated technologists, they know how to work emails and other communication tools.

Also, as far as the people referencing asynchronous communication... of course its fine but it has to be done properly or else its considered bad form and inefficient. This is a known problem/issue at sophisticated, well run companies. As example, you don't ping someone on Teams and say 'hey Beth, do you have a minute?' (disruptive- use my calendar and/or also tell me what it is you want to talk about so we can be productive) or "Hi Joe, I have a question" (same issue). And you don't send emails during off hours (when you are on the same time zone) unless its important or unless you have specifically said 'Beth, detail detail detail info/question... and this can wait until X."

Understand now? [/quote]

Sorry, I think this issue is unique to your industry or organization.  I work in tech and it’s understood that emails will be responded to during normal working hours.  If you have an emergency, you send out an alert on Teams looking for help.  [/quote]

This might be a worlds collide issue, perhaps. I work along tech but also cross over into more traditional work areas (like the finance and accounting people) so I think the message from HR about work hours is heard by some groups (the more traditional divisions) but not by others (the tech guys- although there are a few women). [/quote]

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