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Reply to "What made you 'break up' with a restaurant?"
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[quote=Anonymous]Made a late lunch reservation on the website (maybe 2:30). Arrived at 2:30 and found out the kitchen closed at 2:45 and the dining room closed at 3. I think they’d recently updated their hours, and the online reservation system hadn’t quite caught up with the new hours. We left, and I completed an online survey describing the reasons I wasn’t happy with my experience. We were offered nothing for the inconvenience, either in person or online. I won’t go back — it’s a great restaurant with outstanding reviews. We had an out-of-town guest and I thought this could’ve been handled differently. [/quote]
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