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Reply to "What happened to basic Customer service? Is it gone forever?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I've been in the DC area since the 80s and I have shared with everyone I know since then how awful customer service is here. It is NOT "since Covid."[/quote] Yeah it's always been bad BUT it's HORRID now. [/quote] +1 Part of the liberal political dialogue was how unfair it was to "force" people back to work and how the lower-paid people were getting screwed. Plus the pandemic payouts to stay home for more than they could earn in their customer service jobs went on for far too long. This led to employees being even more disgruntled. DC teachers are among the highest paid in the country, but their job satisfaction levels are among the lowest. Their culture is to wallow in feelings of disgruntlement and persecution. This leads to lower levels of job satisfaction. Drill the message that people are getting screwed and they'll believe it. [/quote]
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