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Reply to "What happened to basic Customer service? Is it gone forever?"
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[quote=Anonymous]I have many good experiences as I try to treat them with respect and ask them how they are doing before asking for assistance. I always thank them whether issue is resolved or not if they make a good effort but can’t help. They often say stuff like “that means a lot to me thank you” … I agree with PP that many customer service reps are abused and disrespected. They are often paid very poorly. They are people like us and need to be treated as people. [/quote]
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