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[quote=Anonymous]I miss having the option to use a dressing room, yes. DD ordered a homecoming dress that took an accidental trip across the US via UPS and wasn't going to make it in time, so off to the mall we went. I was shocked that Macy's had zero dressing rooms available at our mall. JCPenney's had only 1 so you had to schlep your items to the 2nd floor men's department to that dressing room. Which, wtf... men rarely try on clothes! Why not have the fitting room in the women's dept open and make the men come down? Nordstrom did still have fitting rooms open, but no employees even offered assistance. Nordstrom used to have the best customer service! Back before ordering online was the norm, I would go into Nordstrom and immediately be greeted by an employee who asked if I wanted them to start a room for me and then they'd check in with me periodically and take whatever I was carrying to the room for me. And no, I'm not ancient (I'm 42). The smaller boutique stores had their fitting rooms open, but holy cow were they a mess. F21 had heaps of tried on clothes all over the floors back there and no employees working back in that area at all. But it all comes down to greed. Businesses want to run as lean as possible to make the most profit. You avoid shopping there to make a point and what happens? Profits go down and they cut even more employees and run even leaner. I stopped shopping at the Kohl's in my city years ago. DS needed new black pants for his concert so off we ran this weekend. They only had 2 cashiers on one side of the store open. The line snaked all the way to the back of the store. There were zero employees on the floor in any section we were in. After standing in line for 15 mins and hardly moving, I pulled up my Target app, found black pants in his size and we left. IMO, Sephora and Amazon dropoffs inside of Kohl's is what's keeping them afloat. The Sephora inside of Kohl's had 4 employees working in it! [/quote]
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