Reply to DC suing Amazon because Amazon avoids crime-ridden area of DC.

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[quote=Anonymous][quote=Anonymous]This is a big issue and kudos to the DC AG for highlighting it. It’s especially problematic because Amazon doesn’t actually refund you when your item is heavily delayed.  I currently have an item that is 10 days delayed and Amazon won’t refund it because it has been shipped (and Amazon expected it to be delivered Dec 1, except that now Amazon changed its mind and expects it to be delivered Dec 12.)

Doesn’t matter if it’s lost en route.  Amazon says they can’t refund it til it arrives.

You can see how this quickly rises to the level of abuse in areas where Amazon is systematically delaying deliveries.  People have to go out and buy replacement items for those they expected to arrive days ago because Amazon indicates a Prime Delivery time frame.

And people have double losses because the Amazon items don’t arrive on time and they have to deal with Amazon’s every declining customer service to get a refunds. [/quote]
I hate to break it to you but service is no different if you live in an affluent area. I think the main difference seems to be that people don’t have a complex about it. [/quote]

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