Reply to Gouged by the DC government for...drinking water?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]DC Water is a disgusting disgrace of an agency. In most jurisdictions, if you have some sort of plumbing accident - like a leaky toilet, broken pipe, hose left on - you can get a one-off waiver. DC Water will never ever do this. I had my Councilmember request such an exception on my behalf, the CEO agreed, and then never replied to any one of my follow-up emails. Their agents have access to real-time usage data, but they refuse to push this to customers - so if you have a leak or similar such plumbing misadventure, you don’t find out about it until up to 3 days and hundreds of dollars later. And this is nothing compared to those who have been overbilled to the tune of thousands of dollars and had to go to hell and back to get it corrected.[/quote]

DC Water has to cover its costs somehow. If the choice is to have the people who leave a hose on or delay fixing a leak bear the costs of the water they use, or spread those costs across everyone, I prefer the former. Why should I have to pay because you left a hose on? Let's incentivize responsible behavior.[/quote]
This would be a reasonable response except that DC water also raises rates to maintain revenue levels when water use goes down. So I could ask you why I should have to pay more for my water because you installed a low flow toilet. [/quote]

The fees go up if you use more water, and they go up if you use less water. Either way, DC Water has become accustomed to a certain amount of revenue to live on, and it's not going to give that up. We'll all be paying the same even after this sewer project is completed. DC Water will just find other "needs" to spend the money on. [/quote]

DC Water's salary data is public information. They have (not very helpful) customer service reps earning six solid figures.  [/quote]

There’s a whole lot of people there who make $200k+[/quote]

It seems very DC that drinking water costs an arm and a leg, and the flunkies who work at the water plant make a quarter-million dollars a year. [/quote]

Only the CEO.  And if you think that the only people who should make $250K work for law firms, in finance or are doctors, then you are part of the problem.[/quote]

Look at their full payroll and tell me you don’t think it’s massively bloated. I’d love to see a comparison of it between any other municipal water utility.[/quote]

The sheer number of people there making more than $200,000 is astounding. Some make more than $300,000. [/quote]
They must be friends with the mayor. 
DC is so corrupt.[/quote]

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