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Reply to "Client Called Three Times on Sunday"
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[quote=Anonymous][quote=Anonymous]It's 100% fine that you didn't answer your phone on Sunday morning. If they didn't leave a message or send an email, that's really on them. But to state that you "don't work on weekends" is a bit much. Unless you are in a role where that is the norm but that certainly isn't the norm for most experienced professionals with "special" clients.[/quote] Agreed “don’t work weekends” “arrange for a fee” is a bit dramatic. Just tell your manager the client should leave a message as you didn’t recognize the number. Also state that from x-y time you are in a religious service and do not have your phone. [/quote]
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