Reply to 4-Star Hotel Nightmare: Is This Post-COVID Hospitality? Why I'm Leaning Towards Airbnb!

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[quote=Anonymous][quote=Anonymous]On Airbnb if the host doesn't rate you, your review isn't published. I had a broken fridge for a stay and had to throw out all food, along with the air mattress listed as a bed having a hole in it. The host offered to get me ice after it had been warm for hours and no other rectification and then never rated me so my review wasn't published. For a hotel you can review on trip advisor, multiple sites like booking.com, hotels.com and yelp. Not sure why you think Airbnb some sort of honesty review rate when the host can control not publishing when they know there were issues. [/quote]

I live next door to a house that is (illegally) rented FT as an Air BnB and watching its reviews made me decide never to use an Air BnB. The reviews of the house next door are all 5-star, over the top about how charming and wonderful the place is. In reality it's a teardown that was in foreclosure and got a very cheap DIY makeover. It's not remotely charming! And even though the place is rented nonstop with a lot of turnover (and a lot of repair people in between) there are far less reviews than guests from what I can observe. So I know they must have a way to shield properties from bad reviews, which makes the whole system worthless as far as I'm concerned.[/quote]

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