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Reply to "Annoyed with hotel cancellation policy"
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[quote=Anonymous]OP, I get that it’s frustrating. It is why last time we went to Keswick, we got our room last minute when we knew we would definitely be there. We just watched the reservations and it wasn’t a big holiday weekend, we were fine. It is a frustrating policy. It’s a big hotel, not a tiny B&B. I bet they lose more money from people who do end up in Charlottesville but wanted a little flexibility as they made plans than whatever they get from forcing people to be on the hook so many days before their trip. [/quote]
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