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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Email the CEO or Gen Counsel. If you give name of co. I will look it up. Tweeting is also effective. I am a lawyer and have my assistants deal with this stuff all the time. Also contact your credit card co.[/quote]

I know people do this but it seems wrong. Like what do you tell your credit card company?  Yeah, I booked it but I don’t want to pay because I’m a dumbass who can’t follow policy?  Why should the credit card company (read: other customers like me) eat this cost?[/quote]

Yes, exactly.  Sometimes things don't go the way you planned. That's life![/quote]

Credit cards don't automatically refund contested charges. They look into it and if it was a stated policy, they don't refund you. I contested once and lost because the business had a stated policy. I didn't think the policy was well communicated, but I still lost and had to pay. [/quote]

This happened to me too. I gave my sob story and the responded with “ that company states in their policy xyz…. you need to try to work  with them first and then call us back”[/quote]

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