Reply to WWYD - Family booked your AirBNB and backed out without paying

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Reply to "WWYD - Family booked your AirBNB and backed out without paying"

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Another voice here that is shocked you charged family in the first place, even at a discounted rate.  You should have just said spring break is blocked on the calendar because it’s high season and offered up a different period of time instead, for free.

Either way, I’d express disappointment with the last minute cancellation but I wouldn’t ask for more money or anything like that.[/quote]
You’re being ridiculous. Not everyone is made of money. Clearly the moochers didn’t want to pay the full price by going elsewhere. No one is owed free accommodation.[/quote]

OP had a lot of options including saying no. OP just chose wrong and now knows.  We have a very desirable rental and never ever would charge family. Even for high season. In fact if we have a free week here or there during high season I send the alert out to family that it is open. They pay cleaning and we love having people use it. [/quote]

Sorry but you do do not have a “very desirable rental” if you have open weeks during high season, barring some last-minute cancellation.[/quote]

I use a pricing software that maximizes revenue. The shifting rental market (more supply than demand in the winter) means that occasionally they are more last minute bookings but we are always booked. That's why we told them they could wait and if we didn't get a booking we'd let them have it for just the cleaning fee. They insisted on paying and blocking the calendar. Then didn't pay and backed out day before check in.[/quote]

I think they did not understand you would lose out on income if they blocked the calendar, and maybe they don't understand that this is your business and you care so much about this.

So you need to tell them.[/quote]

They know. They don’t care. Entitled moochers.[/quote]

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