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Reply to "Why Chick-fil-A is successful"
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[quote=Anonymous]It’s interesting- they seem to have happened upon an ideal way to train and retain employees to make them feel valued an important. The one by me (in South Carolina) has cute little signs all around it every May/June. The signs congratulate each graduating employee by name (one sign for each kid) and identify their high school. I’ve also noticed that when it’s busy or a new employee is being trained, there are adults very engaged with the employees, demonstrating, encouraging and assisting. [/quote]
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