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DC Public and Public Charter Schools
Reply to " Care manager at children’s shared details of child’s ER visit with school"
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[quote=Anonymous]I'm a nurse case manager for an insurance company. If OP has been at the ER "dozens of times" for each kid, including for that laundry list of non-urgent concerns the she is a REAL OUTLIER. You don't do that kind of thing in a vacuum. I wouldn't be surprised if she trigged some sort of "frequent flyer" outreach from Childrens. She's also the type of patient/parent who lands on my list for insurance-company based case management. You don't spend that type of money without the insurance company also saying "what is going on here?, this is not typical use. This person is inappropriately using the ER ---the diagnoses don't merit the level of care. We need to intervene in this to see if some education is needed' [/quote]
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