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[quote=Anonymous]This thread needs a trigger warning - LOL. I just had a horrible experience with Verizon and the memory of those ten hours with NO resolution all came flooding back. Sadly, my conclusion is the companies DO NOT want to serve you. They've decided it costs them less to obfuscate, then to solve it, so that's what they do. Has to be horrible for the service reps. And to the Mark & Graham poster, what were you possibly thinking? If you are going to quibble, then it's on you that your DS has bad taste and lack of sense to buy a gift on final sale. [/quote]
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