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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I have no comment on if it racist or discriminatory BUT I HAVE A SOLUTION

I spent almost a decade in various leadership positions in long term care facilities as charge nurse on up to director of nursing and have encountered similar issues my solution is that staff member wear something else on their scrubs to help identify themselves daily to their residents that their residents can use to remember them by. I had one staff member who used a fake blue flower pinned to their scrub top every day. She of course had to cue the residents a lot at first “remember Mrs Smith I’m Larla with the blue flower that’s how you can remember me” but eventually they got it and many of them would look for that blue flower and her changing hair style became background noise that no one noticed

OP - can you suggest something like this?[/quote]

This is a great solution. [/quote]

It's a great solution IF it's a problem. We still don't know the position of the employee in question. Is she a nurse or therapist who the patient would benefit from having familiarity with? Is she delivering food with minimal other interaction? It makes a difference. This could be made up and only potential problem. If she's a thoughtful and responsible employee, who actually notices that patients are unfamiliar with her each day in a way that they're not unfamiliar with others, then yes, reminding them of a consistent identifiable detail is a great idea.

When I was a therapist in a rehab, I would say every day "I'm Larla, and  I'm the one that helps you xyz", even though I wore the same scrubs, shoes, and ponytail every day. [/quote]

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