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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Well now we can finally confirm the rumor that rich people are cheap AF [/quote]

This. Doing instacart I have definitely figured this out. Instacart has a process of matching big tip orders with non-tip/low tip orders, so that the no tip orders get picked up. 9 times out of 10, the big house, expensive Bethesda, McLean, Potomac neighborhood drop off is the no tip/low tip order and the Rockville/Aspen Hill, Montgomery Villiage house, is the big tipper. I guess that’s how the rich stay richer as they say.[/quote]

Can you share more what is a “big” tip vs little tip from your perspective and experience?[/quote]

Quick answer 40% of order total is a big tip.  Since Covid is just about blowing over for most folks, those type of tips are hard to come by. But, I promise, the poorest “looking” homes tip the most. Almost all the time. Middle class “looking” homes tip on average of about 5%-10% of order total. UMC “looking” homes usually tip flat $5, $7 or $10, and are usually the hardest to please and will give you a bad review for the slightest error, which then affects the orders instacart sends the shopper.

I’m not shopping anybody’s order for less than 20% of the order total. I shop like I would shop for my grandmother. I look at all produce carefully, I check all expiration dates. I suggest and make replacements with care, I communicate with the customer via the chat,  send them pics on empty shelves so they know I really looked for something, I offer to pick up additional needed items at the end. No smooshed bread, no overripe avocados, bananas or peaches. If I make a mistake on your order and instacart informs me, I redeliver within two days of being informed of the error (at my expense).

If you are ordering several cases of water, cases of coke and/or large items, again  “I” think an appropriate tip is 15%-20%. But then again, some people will order 20 cases of water and tip $5 because that is about 14% of the price for 20 cases of water, but WTF, $5 for someone to bring you 20 cases of water?

Instacart only pays the shopper $7 to shop your order (+.60 per mile over 7 miles from store) if it’s a single and if they couple it with 1or 2 other orders, they pay the shopper $4 per order, so the shopper is very dependent on the tips.

Also keep in mind if you apply a % tip and things are out of stock or refunded, that lowers the shoppers tip.

If you tip cheaply, you will get a desperate person shopping your order. I wouldn’t want a desperate person shopping for groceries that I feed my family. Just saying.  The lowest tip (single) orders go to the lowest rated instacart shoppers.

[/quote]

This is helpful. But I just want to know where all of my money is going? Instacart takes their cut. It seems like the groceries are often inflated prices. The shoppers and drivers aren’t paid an hourly wage?

I switched to whole foods delivery via Amazon because I found the service to be much better. The groceries are still pretty expensive compared to the normal grocery store.  But there is no additional fees.   I do tip but I feel the workers are a little less reliant on the tips compared to Instacart.[/quote]

1. Instacart marks-up prices. As a instacart customer, you are buying the groceries from instacart, not the store. Costco is a little different if you use your own membership.

2. Full service instacart shoppers (shop and deliver) are not paid an hourly wage, as I mentioned earlier, instacart pays the shopper $4-7 per order + customer tips.

3. Instacart rewards no tip/low tip customers by pairing them with higher tipped orders. Shopper does not know the tip breakdown of multi shop orders until after the batch is completed.

Today I did a three shop order, order A tipped $37 (22 items/$98) Montgomery village drop off, Order B tipped $12 (27 items/$108) Gaithersburg drop off, order C tipped $6 (45 items/$260) drop Bethesda (Burdett Road) Instacart pay $13.02.  Generally I would not have chosen this order. Order C added 27 items to the order while I was shopping and a flat tip of $6  :?  So I didn’t make any additional tip money from the added items.   Instartcart got me on that one. [/quote]

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