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Reply to "I just complained about a grocery store employee who was rude to me"
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[quote=Anonymous]When I've had customer service issues at places like that, I've found that talking to the manager calmly is a good way to resolve it. I always keep in mind that my comments could be the reason someone loses their job today. Do I really want to be responsible for that because I'm pissed that they didn't interact with me in a pleasant manner? No, I don't. So I save my complaints for the egregious situations, and I always couch it by saying, "I'm sure this person is having a bad day or maybe needs some additional training."[/quote]
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