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[quote=Anonymous][quote=Anonymous]I wanted to add that if your credit card expires, EZ pass doesn't notify you. Even Netflix notifies you! It happened to me that our cc on file was compromised and we had to get the new one and then I got couple of bills in mail, I called and asked them to update it as soon as a got a new credit card and asked how come they don't automatically notify people, and the answer was, "we don't do that." This is clearly meant to screw people over and pile up bills make huge fines. But, I have to say that 7K in fines is being irresponsible, especially as we all know EZ pass is a shady business organization and we must approach it as such, use at your own risk![/quote]

Yes, but they don't charge you a fine until you're like 30 days overdue.  I had my CC expire.  I got my notice in the mail and went on-line and there were about $30 in tolls racked up.  I updated my CC information and added $50 to my balance and it covered the tolls with no fees or penalties.

The fees and penalties were added on because drivers in the DC region are notoriously bad about ignoring tolls, having negative balances and generally being irresponsible.  The builder of the Greenway and later the ICC said that if they were going to pay up front for the roads, they wanted to ensure that they weren't lending users money for long periods of time.  Studies at the time showed something like an average of over 2 years to collect tolls on similar roadways over the years.  They wanted to make sure they got paid in a timely fashion.  So, there are grace periods when you don't get fines.  If you exceed the grace period, you get small fines, but they did add the exponential clause intended to make people more aware and pay up faster.

I get that the exponential factoring is predatory, but the concept is that the road builder just wants the money from tolls to offset the money they've already paid out for the road.  What would you do if you had a customer who came in and bought a cup of coffee from you everyday.  He had an account and he sometimes paid it, but then stopped paying, but you still gave him coffee "on his tab".  You remind him that he hasn't paid.  You're a good guy and let him slide for month.  Then you tack on a fee and he says "Sorry, I'll pay it when I get home."  Meanwhile another 3 weeks go by.  And he hasn't paid.  It gets to 6 months and he hasn't paid despite two more small fees being added on.  Now imagine that you have hundreds of customers and you're having trouble with monthly cash flow on your business because you have hundreds of customers that are haven't paid for months and you haven't made enough money to pay for the supplies you bought last month, but you still have to pay for supplies this month.  That's the general concept.  The builder mandated the toll, fee and penalty policy before they built the road and the state agreed to it.

If you pay attention, pay your debts within 30 days, you don't get into these problems.  Be responsible.  I'm not excusing the draconian fees and penalties, but saying that the user bears some responsibility and shirked it.  The solution is to be more responsible.[/quote]

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