Reply to The amount of scooters at Disney is out of control.

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Another HUGE reason for the amount of wheelchairs- they get to cut to the front of all the lines. After I had knee surgery in my 20s, I had many people request to go to Disney with me so we could all jump to the front of the line. [/quote]

Disney changed their policy about 4 years ago. Now for mobility issues you do through the utensils reguAr line. They give passes for other issues but that just allows you to get a time to return - usually the wait time minus 10 minutes and then you get in line. There is no more jumping he line. [/quote]

The policy change specifically for mobility issues has been

When Disney first began to follow the ADA, many of their lines weren't ADA compliant.  They had stairs built in, or tight turns, or portions that were too narrow for wheelchairs.  So, rather than fixing the lines, they would have people go to the exit and wait for a chance to join the queue.  Usually, this ended up with them getting on faster, although sometimes it didn't.   For example, it was possible to come to the exit and find 4 wheelchairs in front of you.  Since many rides only have 1 or 2 wheelchair cars, that meant you had to wait for each car to cycle through 5 times, which might result in a wait longer than the standard line. The myth that wheelchairs gave you front of the line privilege started during this era.

As Disney has updated their parks, they've gradually replaced the lines with ADA compliant ones.  As soon as a line was ADA compliant, wheelchair users were asked to use it.  By 2005, the first time I went, the number of lines that were not ADA compliant were very few.

Disney also used to have a system where people who had disabilities that made it difficult for them to tolerate lines (e.g. autism and other developmental disabilities, medical issues that made spending extended time in heat a problem, seizure disorders) could go to the front of the line.  They were always clear that if someone's difficulty in line was due to not being able to stand/walk that they were expected to rent a wheelchair or scooter, and a pass would not be issued.  Of course, there are times when someone has both a mobility disability and a developmental or medical need, so you would see some people using the front of the line privilege and also using a wheelchair or scooter.

About 4 years ago, Disney changed their system for accommodating people with disabilities that make waiting in lines challenging.  At this point, those people are given tickets with a specific time they can ride a ride.  The times are set up so that the wait time is the same for people with disabilities is the same as the time for people without disabilities, but people with disabilities don't stand in line while they wait.

The only exception to this is Make a Wish participants, and of course some of them also use scooters or wheelchairs, or travel with other family members who use scooters or wheelchairs.  
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