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[quote=Anonymous][quote=Anonymous]But this flight wasn't oversold!  It was full, all seats sold and everyone showed up.  No no-shows.  This is a case of United needing 4 seats for employees commuting via personal passes to hero their personal HUB of Louisville. By flying via personal pass the United employees get to their HUB for free.

So all this discussion of passenger bill of rights and codes of conduct, etc are irrelevant because this wasn't an oversold situation.  They needed to bump people for their own employees' commutes.

How does a personal pass work?  Do they fly standby? Do they make a reservation in advance (if so how far)?  I think this is a new kind of rare situation, or at least for the airline to get caught I. One.  What are the passenger's rights when the airline tries to bump them for an employee but the flight isn't oversold?[/quote]

Louisville is not a HUB for United by any means. They have only 10 flights/day total out of there.

The employees were assigned to work the Monday morning flight at the last minute, due to a staff shortage.

This isn't a typical case of an employee knowing well in advance about the need to commute, and United doesn't have a lot of staff in Louisville to pick up the slack.[/quote]

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