Reply to Dominion Fertility vs. Shady Grove Fertility

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[quote=Anonymous]not familiar with DF but am a DE patient at SG.  My sister had a good experience at SG.  So far my husband and I have not.  It is a warehouse, there is very poor communication from one nurse to another to another - we couldn't even start choosing a donor cause some girl w/a High School degree wouldn't let us insisting we needed a letter from a Perinatologist - despite that I have never been pregnant, let alone high risk and that Dr Chang said I just needed the note from my primary doctor.  Then they sold us on their huge donor data base (which is the only reason we drive 3 hours to get there) and they assured us they always have lots of blond, blue eyed donors (that match me) - we did match once, they did a 5 day transfer so only 2 of our embryo's survived - nothing left to freeze, no pregnancy.  BTW they told us they automatically do ICSI on every IVF.  So now we have to choose another donor and SURPRISE there are zero blond or blue eyed donors available and now they tell us "oh they get snapped up right away" where as when they wanted us to sign up we were told they had a huge date base and lots of blond and blue eyed donors.  If we get pregnant and its successful we won't care how badly the staff mistreated us and I hope that is the case and that I'll have to say 'Go to SG'.  But honestly, they are not patient oriented, the doctor's may be good but the staff is terrible.  My husband had to be referred to a urologist and they sent us to the wrong office - we had just driven 3 hours and drove like heck to the correct office and BEGGED the office staff to let us keep our appointment.  While there another couple from SG came in - same story , they were late, missed their appt cause SG nurse sent them to the wrong office.  And with both of us the SG nurse never sent any of the med paper work they were supposed to.  The urologists staff told us this is typical of SG and asked us to please  complain cause the SG folks are always this bad.  But who would we complain to?  We've only spoken to our doctor 3 times and the 3 time was when we were 20 minutes away from the office for our transfer - he wanted to tell us that he thought we should wait a day and do a day 6 transfer, and oh by the way you only have 3 embryo's left.  we asked what the chances were of the 3 surviving another day and he told us they may, or they may not.  We insisted on continueing on with the day 5 transfer.  Of course it was a different doctor who we had never met before.  And they told me I could lay there in the procedure room for 5 minutes after the transfer and then leave - no recovery room time at all.   btw I do my monitoring at Main Line Fertility in Pa and the nurse there is really nice and has been very helpful.  If only they didn't have an 8 month long wait on their donor list.....but then again that is a big positive for SG and as I said, that is the reason my husband and I drive 3 hours each way.  (now hopefully that donor list becomes as wonderful again as we were sold it would be)[/quote]

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