Reply to Shady Grove - what were they thinking

Forum Index » Infertility Support and Discussion

Reply to "Shady Grove - what were they thinking"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]Here's the deal - folks can opt out of the emails sure but this insensitive email was sent to people who opted out of emails.  SG admits they sent it to the wrong list.

SG screwed up and take blame.  Now this wouldn't be a problem if SG weren't horrible.  Yes people make mistakes when it comes to be sensitive, etc. But SG makes this mistake every single time.  You get pumped full of hormones and then SG treats you like crap.  SG doesn't provide proper instructions on how to do things; the doctor's don't answer questions (it's passed to the nurse).

And yes we can all leave - but financially for some because of insurance it's not possible.  Also if you are in the middle of treatment (like I was) you can't switch and they know it.

Call the DC office right now - and see if they know what a 3 day test is or if Cleveland knows how to process a claim?

Every time I called I got barked at like I was interrupting her day.  My favorite when I was calling to schedule an appointment that needed to be timed to my cycle that I was told I needed to go to my own radiologist because they were booked up or I could do another week.  Really?

Like someone said before - if they can't do email marketing and billing right how do we know that their stats are right?

People keep posting here about trying 7 times and then leaving and being successful somewhere else.

[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics